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Care Information

CARING FOR OXIDISED JEWELLERY

Some of the items available from Charlotte Lowe Jewellery are oxidised. This is a surface treatment that has been applied to the silver to turn the item black. The oxidization is not permanent and may start to burnish slightly on raised areas over time. This is often seen as a positive feature, as the surface individually evolves through use of the wearer.

To prolong the black finish it is advised that you store your oxidised jewellery separately from your other jewellery to avoid it rubbing against any sharp surfaces. Avoid contact with harsh chemicals such as perfumes and cleaning products.

Charlotte Lowe is happy to re-oxidise any item purchased free of charge, however, postal charges will need to be covered by the customer.

  
CLEANING YOUR JEWELLERY

Oxidized items rarely need cleaning and any dirt that does occur inside recesses or groves can be cleaned with a dry soft brush or with soapy water. Do not use any hard brushes or abrasives which may scratch away at the surface.

Do not immerse oxidized items in chemicals such as jewellery cleaning solutions as this will remove the oxidization. 

Silver surfaces can be cleaned in soapy water or with a soft cleaning cloth.