Join us in supporting the NHS by adding a little heart engraving to the back of your item of your purchase. For every engraving applied you will join Charlotte Lowe Jewellery in supporting the NHS.
Charlotte Lowe will ensure 100% of your £2 payment is donated to the NHS and will match your donation with an additional £2 payment. For each heart engraving a total of £4 will therefore be donated to NHS Charites Together.
This engraving is in place of the limited edition hope hallmark provided by the Birmingham Assay Office in 2021. As we are no longer able to offer the limited edition hope hallmark we have decided to offer a heart engraving instead.
If you purchased jewellery from Charlotte Lowe in 2020 you may remember the limited edition NHS rainbow hallmark that was made available through the Birmingham Assay Office. For a limited time only the Assay Office have launched the hope hallmark for 2021. Each hope hallmark features a bird inside a heart and was designed by 8-year-old Livi Mitchel, winner of the Assay Office's hope competition.
All items are hallmarked with standard British Assay marks including the anchor, makers mark and silver mark. The NHS is an additional mark introduced by the Assay Office in July 2021 to support the NHS.
Returns Policy
Enjoy peace of mind with 30 days to return your order if you are not 100% happy with your purchase. Excludes personalised items unless faulty.
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Delivery & Payment
Dispatch times vary by product type:
Mum’s Stock Box items dispatch in 1–5 working days, Golden Moments in 1–2 weeks, pre‑orders in 3–4 weeks, and commissions in 6–8 weeks.
Delivery method:
All jewellery is sent via tracked Royal Mail or UPS, with free 24‑hour tracked delivery on orders under £150 and Special Delivery on orders over £150.
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