Father of Two Nights Sky Studs

*Corona Virus update 01/04/20:

Pick-me-up collection - delivery within 5 working days

Standard delivery - extended to 4-6 weeks.

Personalised Photo Jewellery - Allow 4-6 weeks for UK delivery.

Stone set pieces - Allow 4-6 weeks working days for UK delivery.

Blue Skies - Allow 4-8 weeks for UK delivery.

Gold & Platinum rings - Allow 4-8 weeks for UK delivery.

Unfortunately Charlotte Lowe now has limited workshop access due to precautionary measures put in place due to the corona virus. At this moment a small range of stock is still available to post via our local post box but most standard deliveries should now expected to be dispatched within 4-6 weeks. Once dispatched UK deliveries will be received the following working day. International orders are estimated to arrive within 6-8 weeks.

*Please note: stone set items, made to order items, enamel effect skies and those made of platinum or gold may take an additional 2-4 weeks. See extended delivery times below for further details.

Charlotte Lowe is committed to following social distancing procedures currently in place within the UK. Please rest assured that precautionary measures will be taken to ensure your order is made and packaged safely to avoid possible contamination before it is handed to Royal Mail. Should Charlotte develop any symptoms deliveries will be halted and you will be contacted with a new delivery date or optional refund for your order. 

DELIVERY

If you would like your item for a specific date, please feel free to contact Charlotte Lowe Jewellery to discus dispatch and delivery times and we will do our best to fulfil your request. Otherwise the following delivery times apply:

Estimated delivery times*: 

United Kingdom 4-6 weeks delivery*

Europe 4-6 weeks dispatch + 3-10 working days delivery* 
 
Rest of World 4-6 weeks dispatch + 7-20 working days delivery* 

Upgrade international orders to our UPS or DHL for £25. 

*Excludes personalised photo purchases, stone set pieces, blue sky finishes and gold or platinum rings. Please see extended delivery guide below.

UK Delivery

Charlotte Lowe Jewellery offers a FREE UK delivery service. All orders are currently dispatched within 4-6 weeks* via tracked Royal Mail services. All items under £35 via Royal Mail 1st Class Recorded and all items over £60 via Royal Mail Special Delivery. For an additional £2 you can upgrade any items under £60 to Royal Mail Special Delivery.

*Excludes personalised photo jewellery, stone set pieces, gold and platinum additions. Please see extended delivery guide below.

Extended UK Delivery Times*:

Personalised Photo Jewellery - Allow 4-6 weeks for UK delivery.

Stone set pieces - Allow 4-6 weeks working days for UK delivery.

Blue Skies - Allow 4-8 weeks for UK delivery.

Gold & Platinum rings - Allow 4-8 weeks for UK delivery.

International Delivery

Charlotte Lowe Jewellery ships from worldwide from the UK via Royal Mail International delivery. Delivery cost is FREE for orders over £35 and £5 for orders under. Parcels are currently dispatched within 4-6 weeks*. Once dispatched tracked Royal Mail Delivery service will take between 3-28 working days depending on your country of residence. For country specific times you can visit www.royalmail.com/price-finder to see delivery times for your country. 

International Express Delivery

In addition to Royal Mail a faster tracked services via UPS and DHL delivery is also available for International customers for £25.

*Excludes personalised photo jewellery, stone set pieces, gold and platinum additions. Please see extended delivery guide below
.

International Extended Delivery Times 

Personalised Photo Jewellery - Allow 5-10 weeks for dispatch and delivery. 

Stone set pieces - Allow 7-12 weeks for dispatch and delivery.

Blue Skies - Allow 7-12 weeks for dispatch and delivery.

Gold & Platinum rings - Allow 7-12 weeks die dispatch and delivery.

PAYMENT OPTIONS

Payments can be made via card, PayPal, Apple Pay or bank transfer. For special orders please email us at info@charlottelowe.co.uk or give us a call on 0121 647 3677.

Note for international customers (outside UK):

Payments are accepted in the following currencies through PayPal:

Australian dollar AUD, Canadian dollar CAD, Czech koruna CZK, Danish krone DKK, Euro EUR, Hong Kong dollar HKD, Hungarian forint HUF, Israeli new shekel ILS, Japanese yen JPY, Mexican peso MXN, New Taiwan dollar TWD, New Zealand dollar NZD, Norwegian krone NOK, Philippine peso PHP, Polish zloty PLN, Russian rouble RUB, Singapore dollar SGD, Swedish krona SEK, Swiss franc CHF, Thai baht THB, US dollar USD.

All other payment methods will be processed in GBP.

BANK TRANSFER (BACS)

Please contact Charlotte Lowe Jewellery via email or phone if you would like to make a BAC's transfer. Charlotte Lowe will provide you with the information to do so and will send you a receipt for your payment via email or post.

CONTACT DETAILS

Tel: 0121 6473677

Email: info@charlottelowe.co.uk

Please note: that business hours are 9 am to 5 pm on Monday to Friday. If you would like to contact us outside of these hours please do so via email and we will get back to you ASAP. 

Our workshop is open from 11 am - 4 pm Mon - Fri. Please schedule an appointment to come and see us in or or outside of these times to avoid any disappointment.